Atik Cameras

Author Topic: Atik 420C Problem Taking Photos  (Read 2777 times)

junponce43

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Atik 420C Problem Taking Photos
« on: December 07, 2015, 03:01:21 pm »
I have a problem with my Atik 420C. My Computer reconize  the software and the camera but when I take a Preview the image its gray in the screen.

Jo

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Re: Atik 420C Problem Taking Photos
« Reply #1 on: December 10, 2015, 01:03:27 pm »
Does the same thing happen if you use Artemis Capture to take an image?

Thanks,
Jo

junponce43

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Re: Atik 420C Problem Taking Photos
« Reply #2 on: January 12, 2016, 12:58:57 am »
Yes the same problem

Jo

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Re: Atik 420C Problem Taking Photos
« Reply #3 on: January 12, 2016, 02:35:31 pm »
Hmm, what have you got the camera connected to? Is this on a telescope at night time?

It sounds like it could be an issue for support - if you drop them an email on support@atik-cameras.com with the equipment, conditions and the screenshot, they'll be able to work through it with you and figure out what's going on :)

Jo