ATIK 460EX color issue

[eyegore]

 I recently purchased an Atik 460EX OSC camera, and for the few weeks I have owned it, have struggled to achieve "natural" color rendition in Artemis Capture. I previously used for years an Atik 420C OSC unit and had no problems displaying the rich reds of the Rosette and Bubble, but the 460EX displays only purplish or yellowish-green images, even unfiltered, regardless of color settings. Even the Rosette appears yellow-green, and it is important for me to get the great results I was able to achieve with the 420C, since my main purpose is to display to the public in outreach.
 Has anyone seen this issue, and am I overlooking something obvious?
 I have included a screenshot of Artemis with colour set to "automatic" which gives an idea of what I am observing. When color setting is set to Colour....Bayer offset 1,0....a distinct yellow-green tint is seen.
 Neil

[Iria-Atik]

Hi Neil,

if you're still having problems with the colour of your images, please contact our support team to support@atik-cameras.com and we'll work together to find a solution for this issue

Iria