Atik Cameras

Author Topic: EFW2 fails to stop moving  (Read 1185 times)

DMouse

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EFW2 fails to stop moving
« on: March 06, 2018, 05:01:40 AM »
Hi, I am noticing more recently that my EFW2 just keeps moving, before the software, CCDAP times out and causes a failure. I have also noticed that on initial connection it seem to rotate a lot longer before stopping. Is there a fix for this or is it basically worn out??

Paul

Iria-Atik

  • Atik Staff
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  • Posts: 76
Re: EFW2 fails to stop moving
« Reply #1 on: March 08, 2018, 12:53:03 PM »
Hi Paul,

Thank you for contacting us! Our support team is replying as soon as possible!!

Please, for future queries you can drop us an email to support@atik-cameras.com, so they'll get it straight away.

Iria
Iria