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3- and 4-Series Cameras
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Shutter problem Atik 383L again
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Topic: Shutter problem Atik 383L again (Read 13078 times)
Mirandola
Newbie
Posts: 3
Shutter problem Atik 383L again
«
on:
November 25, 2012, 08:08:35 PM »
Two days ago I received my first CCD - ATIK 383L. That's what I saw testing it:
Sometimes I see shutter closing no more the 1/4 of chip size and sometimes when I make en exposure I see that it shadows the corner of CCD's chip. Should I return it or there is an easy way to repair it by myself.
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MikeM
Full Member
Posts: 158
Re: Shutter problem Atik 383L again
«
Reply #1 on:
November 25, 2012, 09:33:30 PM »
If it is brand new and that is how I received it I would send it back and ask for a new one.
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Clear Skies!!
Mike
FSQ106N - AT8RC
G-11
Steve
Atik Staff
Full Member
Posts: 160
Re: Shutter problem Atik 383L again
«
Reply #2 on:
November 26, 2012, 11:41:57 AM »
Hello,
Please do contact your dealer or send an email to support at atik-cameras.com and we will resolve this.
Best
Steve
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Lex
Full Member
Posts: 244
We do it at night...
Re: Shutter problem Atik 383L again
«
Reply #3 on:
January 08, 2013, 06:54:09 PM »
I sent mine back because of this. One told me that this was an illness of the first cameras and that it has been solved in the current batches...
Atik; with their awesome customer service did the exchange in just 10 days!
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CGEM, C11, TS Carbon Apo Triplet 90/600, TS Carbon UNC 254/1250, Atik 383l+, EFW2,
TSOAG, Lodestar....
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Topic: Shutter problem Atik 383L again (Read 13078 times)
