Atik Cameras

Author Topic: 4120ex and powered USB hub!!  (Read 3398 times)

kolighan

  • Guest
4120ex and powered USB hub!!
« on: June 25, 2019, 04:43:57 pm »
Cant seem to get my 4120ex to connect to the laptop via my powered USB hub.....??

camera works fine if plugged directly into the laptop, and if i swap ports on the USB hub it causes the laptop to install a new driver, and it recognises the device as the 4120ex, but neither Artemis or Nebulosity will detect the camera via the hub??

any ideas ?

vince

  • Atik Staff
  • Sr. Member
  • *****
  • Posts: 283
Re: 4120ex and powered USB hub!!
« Reply #1 on: June 27, 2019, 02:55:19 pm »
Hello,

Sorry to hear of your problems, have you tried a different USB hub? The camera should work OK with a powered fully compliant USB hub OK. If you continue to have problems please email support@atik-cameras.com

Best regards
Vince