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Author Topic: 4120ex and powered USB hub!!  (Read 708 times)

kolighan

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  • Posts: 0
4120ex and powered USB hub!!
« on: June 25, 2019, 04:43:57 PM »
Cant seem to get my 4120ex to connect to the laptop via my powered USB hub.....??

camera works fine if plugged directly into the laptop, and if i swap ports on the USB hub it causes the laptop to install a new driver, and it recognises the device as the 4120ex, but neither Artemis or Nebulosity will detect the camera via the hub??

any ideas ?

vince

  • Atik Staff
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  • Posts: 209
Re: 4120ex and powered USB hub!!
« Reply #1 on: June 27, 2019, 02:55:19 PM »
Hello,

Sorry to hear of your problems, have you tried a different USB hub? The camera should work OK with a powered fully compliant USB hub OK. If you continue to have problems please email support@atik-cameras.com

Best regards
Vince

Golla

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  • Posts: 1
Re: 4120ex and powered USB hub!!
« Reply #2 on: March 22, 2020, 11:50:28 AM »
Hello,

Sorry to hear of your problems, have you tried a different USB hub? The camera should work OK with a powered fully compliant USB hub OK. If you continue to have problems please email support@atik-cameras.com

Best regards
Vince

Hi! vince thanks my problem has been solved!

Best Regards

Golla
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« Last Edit: March 22, 2020, 11:53:59 AM by Golla »