Atik Cameras

Author Topic: ATIKbase WiFi Password  (Read 275 times)

JPKellysr

  • Newbie
  • *
  • Posts: 5
ATIKbase WiFi Password
« on: April 28, 2020, 05:16:01 AM »
I cannot log onto the atikbase wifi net as it requests a password. None is given in the included instructions.
Smate does not work. Can anyone supply it?

JPK

JPKellysr

  • Newbie
  • *
  • Posts: 5
Re: ATIKbase WiFi Password
« Reply #1 on: April 29, 2020, 02:52:21 AM »
So the password is stellar@mate. I can now log into the ATIKBASE wifi network with my iPad.
I have previously gotten my license #, created a stellermate account & registered the app, best as I can tell.
Once logged onto the Atikbase wifi I then search & I find the ATIKbase. I select it & nothing happens. It does not then appear on "MY Mate" list. There is no list at all.
When I select the atikbase a red square saying REGISTER briefly appears & it then disappears. I have deleted & reloaded the app & I have also tried my
iPhone. I am totally stuck. The next step seems to be to just return it unless someone can help.
 I have created support tickets with both Atik & Stellermate. I will post any replies.

JPKellysr

  • Newbie
  • *
  • Posts: 5
Re: ATIKbase WiFi Password
« Reply #2 on: April 30, 2020, 09:31:08 PM »
I got this answer from Stellermate:

Hello John,

I can confirm there is an issue on the iOS version. On the Android version it works fine. We will checkout the iOS version soon and provide an update.

Jasem Mutlaq
Ikarus Technologies

So as of now the ATIKbase does not work with iOS.

JPK