Atik 414ex osc lens has fog inside

[rambrosi]

Very disconcerting.
Has anyone seen this?
I've only used the camera 6-10 times in the 8 months Ive had it.

[vince]

Hello,

We haven't seen this  before, it looks like there is an issue with the optical window. Could you please send us an email to support@atik-cameras.com and we can get this sorted.

Best regards
Vince

[rambrosi]

I contacted support several times and no one ever got back to me after two weeks of waiting. Finally contacted Oceanside telescope and thankfully they replaced the camera at their expense.