Atik Air image dont works on my Raspberry pi 3 b+

[Andicap]

Hi all !

i use the AtikAir Image like the instructions.

The Raspberry will not start. The LED is only red.

there is a update or some hints. ?

best regards
Andi

[starfishcluster]

I also have try to install atik air disc image but can't. Nothing happening. So I trying to install it on latest version of raspberry os. All I get is little happynes an then freezing software. After rebuting raspberry nothing, like I never have installed atik air on my raspberry.  If I repeat process then again is working but only little time. Then software freeze. Really anoing. Model B+ same as yours. I have buy this shit only because of atik air and now nothing..... I will try to remotely control my 🔭 Whit raspberry but if that will not work raspberry pi model B + for me is just peace of trash.
This is not only problem with raspberry, also small tuchscreen not working even if I install official drivers.
For now all I manage is to connect it to laptop and control raspberry over same laptop.
Sad sad sad....werry sad

[gruetter]

Same problem here. Tried to install the image with the simple setup, both on macOS and Windows. In both cases, the image was written successfully but the rPi just wouldn't work (power led, only and dead ethernet). I then installed rasping on my rPi using the same method. This worked fine and I can open a console. I then tried to install AtikAir via the command line. The installer ran, but the service is not running:

pi@AtikAir:~ $ service AtikAirService status
● AtikAirService.service
   Loaded: loaded (/etc/init.d/AtikAirService; generated; vendor preset: enabled)
   Active: failed (Result: timeout) since Sat 2019-03-02 10:29:00 CET; 5min ago
     Docs: man:systemd-sysv-generator(
  Process: 1097 ExecStart=/etc/init.d/AtikAirService start (code=killed, signal=TERM)
   CGroup: /system.slice/AtikAirService.service
           └─1099 /usr/lib/atikairservice

Mar 02 10:23:59 AtikAir AtikAirService[1097]: Ending AtikAirService
Mar 02 10:23:59 AtikAir AtikAirService[1097]: atikairservice: no process found
Mar 02 10:23:59 AtikAir AtikAirService[1097]: Starting AtikAirService
Mar 02 10:24:00 AtikAir sudo[1102]:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/ifconfig
Mar 02 10:24:00 AtikAir sudo[1102]: pam_unix(sudo:session): session opened for user root by (uid=0)
Mar 02 10:24:00 AtikAir sudo[1102]: pam_unix(sudo:session): session closed for user root
Mar 02 10:29:00 AtikAir systemd[1]: AtikAirService.service: Start operation timed out. Terminating.
Mar 02 10:29:00 AtikAir systemd[1]: Failed to start AtikAirService.service.
Mar 02 10:29:00 AtikAir systemd[1]: AtikAirService.service: Unit entered failed state.
Mar 02 10:29:00 AtikAir systemd[1]: AtikAirService.service: Failed with result 'timeout'.

The Air + Infinity SW for live viewing are the primary reason for me to buy an Atik Camera. Please help!

Cheers,
Georg

[janstan]

Not sure if this will help you.
But I found that I had to do the following after install.

On the Raspberry Pi:

cd /etc/rc5.d
sudo ln -s ../init.d/ArtemisHscService S02ArtemisHscService
sudo ln -s ../init.d/AtikAirService S02AtikAirService
sudo reboot

[vince]

Hi all,

We currently working on an updated version of Atik Air which should be available in the next few weeks that will resolve these types of issues.

Best regards
Vince

[Technikertipp]

Hy I have the same problems after about two hours Troubleshooting i finally found this topic in the forum.
One short notice on the Atik main page would be very helpfull, and save a lot of time and frustation.
Best regards
Mahdi

[Chris Hughes]

Hi everyone,

We have released a new verison of the Core software which includes an update to AtikAir.

The latest .img file and core software can be found on our downloads page.

If you have any issues please open a ticket with support and we will help as soon as possible.

Best Regards,
Chris H