Atik Cameras

Author Topic: Atik 383L whit SGPro and ASCOM problem  (Read 815 times)

Artyfra

  • Guest
Atik 383L whit SGPro and ASCOM problem
« on: April 07, 2020, 11:41:23 am »
Good morning,
I downloaded and updated the Core Software, installing the new ASCOM Drive that I use with SGPro.
The problem now is that the temperature in SGP is not correctly signaled, but stops at -13.3 with the request for 100% power, but the real temperature disconnecting it from sgp and immediately, reconnecting it with Artemis is the maximum possible, in the photo -17.7 but it was -22.6, and the temperature had been set in SGP to -15 ...
As said, if I use Artemis, the temperature is controlled correctly.
So I think the problem is with ASCOM 1.0.1.1 drives.
Do you know?

vince

  • Atik Staff
  • Sr. Member
  • *****
  • Posts: 280
Re: Atik 383L whit SGPro and ASCOM problem
« Reply #1 on: April 08, 2020, 11:29:21 am »
Hello,

Sorry to hear this, we haven't see this problem before. Would you mind emailing our support at support@atik-cameras.com please.

Best regards
Vince